Welcome to iProcess Academy (accessible from https://iprocessacademy.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase digital products, or register for our online courses. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect and process the following data:
a. Personal Information
- Full name
- Email address
- Billing address
- Phone number (optional)
- Payment information (processed via secure third-party providers)
- Course progress and quiz results (for certification purposes)
b. Technical Data
- IP address
- Browser type and version
- Device type
- Pages visited
- Date and time of access
This data is collected via cookies and analytics tools (e.g., Google Analytics, Facebook Pixel).
2. How We Use Your Data
We use your information for the following purposes:
- To provide access to our courses and digital products
- To process transactions and send order confirmations
- To issue certificates and track course completion
- To send relevant updates, newsletters, and offers (only with your consent)
- To improve our website and user experience
3. Legal Basis for Processing
Under GDPR, we process your personal data based on:
- Consent (for marketing communication)
- Contractual necessity (for providing paid services)
- Legal obligation (for accounting and tax purposes)
- Legitimate interest (to improve our services and website)
4. Data Sharing and Third Parties
We do not sell or rent your personal data. We may share your data with trusted service providers who support our business operations, such as:
- Payment processors (e.g., Stripe, PayPal)
- Learning management systems (e.g., Kartra)
- Analytics tools (e.g., Google Analytics)
- Email marketing platforms (e.g., Mailchimp)
All third parties are GDPR-compliant and bound by confidentiality.
5. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to processing
- Request data portability
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at: info@dianasatkute.com
6. Data Retention
We retain personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Cookies Policy
Our website uses cookies to personalize content, analyze traffic, and improve user experience. By using our site, you agree to our use of cookies. You can manage cookie preferences in your browser settings.
8. Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL encryption
- Password-protected systems
- Regular data backups
9. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal data from minors. If we become aware that such data has been collected, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised date. Continued use of our website implies acceptance of any changes.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:
iProcess Academy
Email: info@dianasatkute.com
Website: https://iprocessacademy.com