online BUSINESS PROCESS MANAGEMENT courseS

Want to build business that delivers real profit?

Discover structured solutions in iProcess Academy ® courses, designed to transform organizational chaos into profitable growth.

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Diana Satkute
online course

Foundations of Process-Oriented Thinking in Organisations

The course content is based on Business Process Management practice.

Lecturer, founder of iProcess Academy®, Dr. Diana Satkutė is a business process management expert who has been successfully advising businesses based on BPM and BPR methodologies since 2012.

Course content:

  • Organisation as a system
  • Differences between process-oriented and functional organization
  • Overview of different process management methodologies
  • What is Business Process Management
  • Assessing the condition of the company – practice
  • Identifying processes – practice
  • Growing the organisation’s results

Modules

7 structured steps to start BPM

Lessons

27 video lessons for self-paced learning

100% online

Learn at your own pace from anywhere

Certificate

International CPD Certificate

PROCESS-ORIENTED THINKING

Foundations of Process-Oriented Thinking in Organisations

The course consists of 7 modules with a total 27 lessons.
Who is this course for: heads of companies or departments, business owners, business process managers.

499 €

369 €

ONLINE COURSES

Not just results – it’s an organisational transformation

  • Business Process Management – BPM is not a theory; it’s a strategic action.
  • Easy to start – results will follow soon.

A course that rewrites your organisation’s “code”. During the course, you will learn how to think in terms of processes and how they impact team efficiency and performance outcomes.

Apply your knowledge immediately – from the very first lessons, you will start noticing changes in your organisation.

Diana Satkute

Leaders often operate by reacting to daily disruptions without addressing their root causes. 

Our training will help you pause, examine the full picture of your organisation’s processes, and choose a direction that leads to harmony and profitability.

You don’t need to be an expert—structured video lessons will help you understand the methodology, and practical examples will allow you to apply it immediately after completing the course.

This is more than just a course – it’s a transformation in the way you think. 

business consulting

Your Knowledge Quality Guarantee

Courses are led by Business Process Management expert Dr. Diana Satkutė – a social sciences PhD with 17 years of leadership experience.

online learning

Structured Steps for Real Change

Courses are designed to help you implement process improvements in your organization step by step.

online courses

International CPD Membership

A reliable proof that the course meets the highest standards of quality, relevance, and professional development.

BPM

Learn Anytime, Anywhere

Courses are available 24/7 – allowing you to learn at your own pace, on your schedule.

BPM

What is Business Process Management?

Did you know that an organisation works like a system? All its components—people, resources, materials, information, and cash flows—are connected into a single system. When errors, obstacles, or misunderstandings occur in an organisation, it means that the system is disrupted, and solutions need to be sought to restore it.

Business Process Management methodology helps  to look at the organization from a holistic point  of view, thanks to which we can:

  • string command actions,
  • identify invisible problems,
  • see the organisation as a whole,
  • to strengthen communion and clarity in everyday life.

In order to unite the organisation into a whole, we must first be able to recognise:

  • where there is a miscommunication between team members or departments;
  • how activities in the organisation are connected to processes;
  • the individual functions performed by employees and their importance for processes;
  • what are the goals of the processes, and how do they relate to the goals of the organisation.

Business process management

Business Process Management benefits:

Alignment with Strategic Goals

One of the key business process management benefits is the ability to align individual and departmental efforts with the company’s strategic objectives.

Increased Efficiency

BPM helps identify and eliminate inefficiencies, duplications, and bottlenecks, leading to faster processes and better resource use.

Cost reduction

Among the key benefits of business process management is cost optimisation – streamlined processes directly reduce operational expenses.

change management

BPM empowers teams to adapt faster to market shifts, internal changes, and the integration of new technologies.

process management

A standardised approach ensures consistency across teams, resulting in smoother operations and a better customer experience.

professional courses

Business Process Management is relevant for all companies: from the smallest to the largest

The author’s business process management courses, compiled by Dr. Diana Satkutė, will help you acquire the necessary knowledge to grow the organisation’s profitability and create an effective organisational system.

Business process management helps eliminate inefficiencies, reduce the risk of errors, and clearly assign responsibilities across departments. It is the foundation for growth and long-term profitability.

Quite the opposite – the smaller the organization, the easier it is to implement process-based thinking. The training is tailored for both small and medium-sized businesses that want to operate with more clarity and harmony.

Traditional management focuses on people and functions. BPM methodology helps leaders see not only the people, but also their actions – the processes – enabling better measurement, optimization, and coordination of activities.

The courses are based on real-life experiences from organizations in Lithuania and abroad. Each course provides practical tools and examples that you can immediately apply within your team.

Department managers will learn how to create smooth workflows, clearly assign responsibilities, and communicate more effectively across departments. This helps save time and strengthens collaboration.

It’s an investment in strategic thinking. Managers learn to see the bigger picture, make data-driven decisions, and build an organization where people understand their value within the process.

It is an international mark of course quality. The certificate demonstrates that your competencies meet high professional development standards, which is valuable.

Yes. All courses are available online, 24/7. You can learn at your convenience, revisit the material, repeat lessons, and deepen your knowledge according to your needs.