Foundations of Process-Oriented Thinking IN ORGANISATIONS
CPD certified

CPD Certified ONLINE COURSE

How to build an efficiently operating process-oriented organisation

By enrolling in internationally accredited course, you will learn how to build a system where the team moves towards goals independently – without control or chaos.

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What will you find out and learn in this course?

This course will provide you with theoretical knowledge and practical skills on how to optimise your organisation’s performance and easily and simply identify the most important processes that directly affect your organisation’s performance. You’ll also learn how to ensure seamless collaboration between departments or team members.

1️⃣ You will understand the nature of the organisation’s activities and its structure

  • You will learn to identify the main activities that take place in the organisation.
  • You’ll understand how activities connect to processes and how to optimise them.
  • You will learn to recognise the most common obstacles that hinder effective work.

2️⃣ You will improve internal communication and understanding between employees

  • You will learn to recognise the causes of miscommunication and how to deal with them.
  • You’ll understand how to communicate effectively within your organisation using process management.
  • You will be able to apply communication strategies that reduce work errors and misunderstandings.

3️⃣ You will understand the different management structures of an organisation

  • You will learn to identify the main activities that take place in the organisation.
  • You’ll understand how activities connect to processes and how to optimise them.
  • You will learn to recognise the most common obstacles that hinder effective work.

4️⃣ You will apply the most effective business process management techniques

  • You will gain knowledge of basic business process management techniques and their benefits.
  • You will be able to choose the most suitable business process management method for your organisation.
  • You will understand how business process management can directly affect the competitiveness of an organisation.

5️⃣ Clearly define process responsibilities and owners

  • You’ll understand the difference between team leaders and process owners.
  • You will recognise who the process client is and how to determine the outcome of the process.
  • You will be able to form clear business process goals in the company.

6️⃣ You’ll understand how to measure and improve your organisation’s performance

  • You will be able to evaluate the current performance of the organisation.
  • You will understand how to move from a functional to a process-oriented organisation.
  • You will learn how to use process KPIs to analyse results.

7️⃣ You will be able to perform business process audits and identify key processes

  • You will learn how to perform a quick 15-minute process audit and identify the most critical processes in the organisation.
  • You will learn how to set process goals and methods for analysing efficiency.
  • You will understand how to identify obstacles and use the “5 Whys” methodology to solve problems.

8️⃣ You will learn how to implement a business process management system in an organisation

  • You will learn how to gradually implement a business process management system without significant disruption to the organisation.
  • You’ll learn how to guide your team in achieving rapid and efficient growth results.
  • You will be able to create a clear action plan to ensure the smooth operation and long-term optimisation of processes.

The final result after listening to the course:

  • You will be able to effectively manage business processes, increase productivity and reduce disruptions to the organisation’s operations.
  • You will understand how to reduce internal misunderstandings and improve collaboration between departments or colleagues.
  • You will gain practical tools and methodologies to help you grow business efficiency and competitiveness.

The course consists of 7 modules with a total 27 lessons.

Who is this course for: heads of companies or departments, business owners, business process managers.

Lecturer Dr. Diana Satkutė

Course price: 369 EUR.

Standard price 499 Eur.

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After paying for the course, you will immediately receive logins to the course platform via the specified email address.

FROM CHAOS TO HARMONY