about Academy
“iProcess Academy” is an online learning platform where you’ll find everything you need to know about Business Process Management (BPM). The academy was founded by Dr. Diana Satkutė, whose mission is to share professional knowledge and promote process-oriented thinking in organisations.
iProcess Academy® is a registered international trademark.
iProcess Academy®
Helping You Build a Process-Oriented Organisation
“iProcess Academy” is your trusted platform for learning Business Process Management (BPM) in a structured, practical and internationally recognised way.
Over 13 years of consulting experience
Gain insights from a BPM expert who has helped businesses transform from chaos to clarity and sustainable profit.
Certified and Academy-endorsed training
Learn with confidence: some courses are CPD accredited, while others include certification issued by iProcess Academy® upon successful completion.
Designed for professionals and teams
Practical tools and strategies that work in real organisations – from startups to established enterprises.
Flexible & 100% online learning
Study at your own pace, from anywhere in the world, with lifetime access to course materials.
50+
Trusted by 50+ companies since 2012
In iProcess Academy courses, you will gain deep expert knowledge from Dr. Diana Satkutė – a Doctor of Social Sciences and an experienced BPM practitioner. iProcess Academy® training covers not only theoretical understanding but also practical application.
Practical tools – for real results. Each course provides easily applicable process management tools that help to structure teamwork, reduce internal chaos, and build a harmonious, efficient organisation.
About the Expert
Dr. Diana satkutė
Dr. Diana Satkutė is a Business Process Management (BPM) expert who combines academic precision with practical business insight. With more than 17 years of experience, she helps organisations move from chaos to structure, improved efficiency, and profitable results.
Her expertise is grounded in
- Doctor of Social Sciences, researching the impact of process management on organizational performance
- 17 years of leadership experience in companies and departments of various sizes
- 13 years of BPM consulting – from small businesses to international organizations
- Hundreds of successful team transformations, restoring clarity, reducing chaos, and achieving measurable results
- Creator of an original BPM methodology, applied in real business situations
- Lecturer of internationally CPD-certified courses
- Author of books, methodical materials, and educational planners
- Creator and trademark owner of “Results Planner”, a productivity tool
Diana’s strengths
- Deep understanding of both strategic and internal process-related challenges
- Ability to quickly identify core issues and guide teams through practical solutions
- Her training provides not only theoretical knowledge but also concrete, applicable solutions
- After her training, participants gain clarity on how to systemize the organization, improve processes, and ensure sustainable growth
- She values long-term relationships, human connection, and deep, structured transformation
- Guides organizations toward growth, clarity, and lasting value
START LEARNING TODAY
Join a global community of learners. Begin your learning journey with the Fundamentals of Process-Oriented Thinking.
Discover how to move beyond chaotic departmental work and build a structured, result-driven organisation.
Learn the key differences between functional and process-oriented models – and unlock practical tools to help your business grow.